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Access 24/7 Remote Hands & Eyes Support Services
We provide access to professional and competent engineers who handle routine checks, troubleshooting of performance issues, installation, and project-based activities on the equipment you colocate at Equinix IBXs across West Africa.
Our dedicated and qualified engineers act as your “hands and eyes” to perform various tasks when you cannot physically visit the data center, saving you travel costs and avoiding logistical and other challenges.
Benefits
24/7 support avilabile at all times enabling you respond to emergencies faster.
Enjoy on-site technical support and eliminate travel to and from the data center
Reduce the cost of infrastructure management and maintenance
Free up internal resources to focus on critical business issues